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Thursday, 27 February 2020

Govt banks out of touch with consumers: FM

Finance minister Nirmala Sitharaman rapped state-run banks for lacking consumer connect and said often executives at the branch level could not communicate in the local language or provide details of govt schemes. ​​​The minister’s outbursts at an event to unveil the next phase of PSB reform plan, EASE 3.0, were triggered by customer complaints from across the country.

from Business News: Latest News on Business, Stock Markets, Financial News, India Business & World Business News https://ift.tt/2Vml9J7

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